Open innovation: the focus of TF1 Group’s strategy
At a time when large companies have begun their digital transformation, open innovation can enable companies review their organisation by drawing inspiration from new methods, with the aim of adapting...
View ArticleIntroducing the artificially intelligent attorney
What’s ROSS’s job with BakerHostetler, one of the leading law firms in the United States? He works on bankruptcy cases, which requires wading through thousands of legal documents to find the answers to...
View ArticleCustomer care: “Digital is just a tool: without a strategy it doesn’t deliver...
Fast, more personalised, accurate information… In the digital age, customers are increasingly demanding. In order to address increasingly specific needs, companies have no choice but to undergo their...
View ArticleHéloïse Beldico-Pachot: how Bank Postale is improving the customer experience
At a time when digital is bringing about a transformation of the customer experience, more and more companies are adopting a UX (user experience) approach to attract and retain increasingly demanding...
View ArticleThierry Raguin: more and more companies are seeing the advantages of a UX...
UX (user experience) design arrived in France in the early noughties. This user-centric approach covers a wide range of skills and has become essential for digital projects. But what are the keys to a...
View ArticlePostmen are learning to code with Simplon.co!
Things are really happening at La Poste. For the second year running, the French post office is giving employees the opportunity to learn computer programming. As part of a partnership with Simplon.co,...
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Bruno Grossi: the Econocom galaxy enables us to go further, faster
The Econocom galaxy is a novel development system, designed to combine the reassuring size and credibility of the Econocom planet with the flexibility and agility of its satellite companies. Bruno...
View Article#Retail: apps, beacons: at Klépierre, the customer experience is (also) digital
New technologies are a real opportunity to improve the customer experience – something the retail sector understands well: over 60% of points of sales have gone digital. At Klépierre, the European...
View Article#Education: interviewing Caligula or Augustus? Why not?
Imagine history students, during a lesson on ancient Rome, could interview Marcus Aurelius, Augustus or Caligula. It may seem crazy, but it can be done, with just some royalty-free photos and some...
View Article#Healthcare: using machine learning to detect eye diseases
Using machine learning for early detection of eye diseases: this is what DeepMind, a division of Google, and London’s Moorfields Eye Hospital are planning. The two partners are working on a five-year...
View ArticleAirports get smarter
The Internet of Things (IoT) is being deployed in an increasing number of industry sectors. At Reykjavik Airport, the technology is used to get a better idea of passenger flows. We found out more from...
View Article#Cobotics: when robots serve humans
Robots who perform tedious tasks instead of humans? It may sound like something out of science fiction, and yet in industry, it’s very much a reality. A cross between robotics, biomechanics and humans,...
View Article“BIM isn’t software, it’s a new way of working”
BIM (Building Information Modeling), is becoming increasingly popular, particularly where public procurement contracts are concerned. So what is it exactly? What are the benefits for companies? Gwenael...
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Your new HR assistant? A chatbot!
Would you let a chatbot handle your administrative tasks? Why not! Talla, a Boston-based startup, is working on chatbots that can give information to employees and help them be more organised. And...
View ArticleHow Walmart is innovating with big data
When it comes to big data, retail giant Walmart is a real pioneer. Since 2011, it’s been developing a number of tools at its @WalmartLabs and recently set up a Data Café (standing for “Collaborative...
View ArticleDigitalised points of sales: retailers are adopting the trend – but it’s a...
With competition increasingly fierce, digital is more crucial than ever to reach, attract and retain increasingly demanding, time-pressed customers. The use of smartphones and mobile technologies...
View Article#Innovation: electric driverless shuttle buses in Lyon
It’s a world first: the citizens of Lyon can now go to the tip of the La Confluence eco-district, at the southern end of the peninsula, thanks to autonomous electric shuttles. Since the beginning of...
View Article#Retail and 3D printing: 100% customisable shoes with Feetz
Thanks to digital and new technologies, companies can offer their clients increasingly customised products. Feetz, a San Diego-based startup, has taken this one step further with custom shoes, made...
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Boutique TAO Connect’ and #phygital: the best of both worlds
New technologies are prompting retailers to implement omnichannel strategies in order to improve the customer experience. In May 2016, children’s fashion retailer Tape à l’oeil launched an innovative...
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Audi City Paris : bienvenue dans la concession automobile du futur
The Audi City concept was created in 2012. After it was rolled out in various international cities such as London, Beijing and Istanbul, Audi City Paris opened in June 2016. Thanks to state-of-the-art...
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